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Account Deletion Notice

Effective date: 2026-10-28

1. Request deletion

Sign in to Lysta, open Settings, and select Delete Account in the account section. Follow the identity-verification and confirmation steps shown in the app.

If you cannot access your account or the deletion function, email support@asimpl.com with the subject Lysta account deletion. Identify the account email or username. Do not send your password, authentication code, or full payment-card information. We may request information reasonably needed to verify that the account belongs to you.

2. Before you confirm

  • Cancel any active subscription through Apple App Store or Google Play. Deletion of a Lysta account does not automatically cancel store billing.
  • Save or export information you want to keep, using available tools or a data-access request.
  • Review lists and groups you own, their members, and any supported ownership-transfer options. Deleting owned resources can affect collaborators.
  • Review Pro Together membership. Deleting an owner account can end members' access to that owner's shared benefits.
  • Review your wallet. Account deletion removes access to its remaining Lumas. Contact support about unresolved purchases or legally available remedies before deletion.
  • Synchronize any device with pending changes you intend to preserve. Unsynchronized local content may otherwise be lost.

3. What deletion covers

Deletion removes or de-identifies the account profile, authentication association, and account-linked information that we no longer have a lawful reason to retain. This can include owned lists and content, invitations, membership records, saved AI activity, and notification associations, according to the account's ownership and sharing relationships.

Some shared content may remain where it belongs to another user or shared resource. Other users may retain information they independently copied. We may retain limited transaction, Lumas accounting, security, support, and legal records where necessary for legal obligations, fraud prevention, or disputes. Such retained information is used only for the purpose requiring retention.

Backups and provider records follow their applicable deletion and retention schedules. Local data on a device may require clearing app storage or uninstalling the app. Copies independently retained by other users are outside our control.

4. Processing and follow-up

We verify requests to prevent unauthorized deletion and process them within the time required by applicable law. We will tell you if a legal requirement prevents complete deletion or requires further steps. Once completed, deletion cannot ordinarily be undone. Creating a new account does not automatically restore deleted content or a previous wallet.

For a deletion question or request, contact ASIMPL LLC at support@asimpl.com.

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